We want you to feel confident with every NODA HA purchase. Learn more about our returns and exchange process below.
Exchanges and returns are accepted within 14 days of receiving your order. Items must be in their original condition—as they were received—with the original tags still intact. Delivery fees are non-refundable. You may open the package at the time of delivery.
There is a 150 EGP fee for exchanges and returns.
Items must be returned in their original condition and with all applicable tags and packaging. Items that show signs of use, damage, or alteration may not be eligible.
Contact our customer service team with your order details and reason for the return. We will provide the necessary instructions for completing your request.
Once your returned item has been received and inspected, we will process the applicable refund according to our returns policy and original payment method.
Return and exchange conditions, time limits, shipping costs, and exclusions may apply. Please review the specific terms of our policy before sending an item back.
Our team is here to help you with any questions about returns or exchanges.
